Q1: Where is your factory located? How can I visit it?
A1: Our factory is located in Quanzhou City, Fujian Province, China. You can fly to Jinjiang or Xiamen airport and we will pick you up.
Q2: What is your main market?
A2: Our machines have 90% market share in Chinese luggage factories and 85% market share in export markets such as Germany, the United States, Turkey, Morocco, India, Bangladesh, Algeria, Egypt, Tunisia, South Africa, Vietnam, Cambodia, Thailand, Indonesia, Pakistan, Spain, Russia, etc.
Q3: What is your sample service?
A3: We can provide sample testing or spare parts that customers need to produce.
Q4: What is your minimum order quantity for the machines?
A4: Usually our minimum order quantity is 1 set.
Q5: Did you test all the machines before delivery?
A5: Yes, we have 100% testing before delivery.
Q6: How are your development skills?
A6: We have a strong team of engineers to support drawings, technical proposals, testing and certification; We can customize the machine according to the customer's requirements.
Q7: How about your after-sales service?
A7: We will arrange technicians to install the machine in your factory and teach you how to operate it. During the current special period, we will provide all online support via video 24 hours a day. Before shipping, we will test the machine from and then send all videos from installation to production to the customer. A complete set of instructions in English will be sent with the machine.
